Email status
Before we take a closer look at the overview and detailed view, we will explain the statuses that an Email can assume during the course of its dispatch.
Email Status | Status Description |
|---|---|
New | Email created and attachments prepared. The Email is waiting to be sent to our SMTP server. |
Sent | The Email was successfully sent to the SMTP server. We are waiting for the response from the recipient Email server |
Delivered | The recipient Email server confirmed receipt of the Email, therefore we consider the sending of the delivery of the Email a success. |
Delivery Failed | Email delivery was not successful. Either the Email was rejected by the receiver (bounced) or it was blocked by Onventis. To learn more about bounces and Onventis own receiver blocklist, please read What to do with “Delivery failed” cases? |
Failed | An error occurred while creating the Email. Therefore it cannot be sent |