Assigning a specific transaction

From the worklist it is possible so send a transaction to a different user, using the button ‘Delegation’.

By using this, you are saying you cannot approve and transfer the right to a colleague.

If you do this regularly, it might be an indication the approval matrix is incorrect. When the approval matrix is correct, the tasks will be assigned to the correct person by default and you do not have to delegate the transaction.

When delegation a task, it is required to put in a remark. This way, the colleague knows why the transaction is transferred. The transaction will disappear from your worklist and will be only visible in the worklist of assignee.