Add supplier account via access data
If you still have user names and passwords to the supplier account of an Onventis customer from the time before the Onventis Supplier Portal, you can link this to your company account in the Onventis Supplier Portal using the corresponding button below the customer list.
For this, you have to enter the following data:
Server (URL): Select the Onventis system used by your customer from the list. You can recognize the system by the URL that is displayed in the address bar of your browser when you access the corresponding supplier account.
User name: User name with the of your supplier account (not your login to the Onventis Supplier Portal!).
The username has been sent to you by your customer via e-mail. If you do not have it, you can request the user name when logging in to the supplier account, stating the e-mail address used. Alternatively, you can ask your customer to send you the access data again.
Password: The corresponding password.
If you have forgotten this password, you can also reset it when logging in to the supplier account by entering the user name.
If the entered data is correct, the corresponding Onventis supplier account will be linked and will appear as “customer” in your customer list.
If additional users were created in the supplier account, they can now be imported or merged with the Onventis Supplier Portal (see section Manage User Assignments).