Incoming credits

Within Onventis you have the possibility to use the credit note procedure. In the case of a credit memo procedure, settlement takes place by means of the creation of a credit memo by the customer and its sending to the supplier. The credit memo replaces the vendor’s invoice from a billing point of view. A credit note contains all items that can originate from one or more orders and includes all costs incurred for the order, e.g. shipping costs and additional costs.

Under Order Processing → Invoice Processing → Incoming Credit Memos you can see all credit memos created and sent by your customer. If a credit memo has been sent to you by your customer, it receives the status For release at vendor.