Skip to main content
Skip table of contents

Incoming credits

Within Onventis you have the possibility to use the credit note procedure. In the case of a credit memo procedure, settlement takes place by means of the creation of a credit memo by the customer and its sending to the supplier. The credit memo replaces the vendor’s invoice from a billing point of view. A credit note contains all items that can originate from one or more orders and includes all costs incurred for the order, e.g. shipping costs and additional costs.

Under Order Processing → Invoice Processing → Incoming Credit Memos you can see all credit memos created and sent by your customer. If a credit memo has been sent to you by your customer, it receives the status For release at vendor.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.