I am in the supplier account with my customer and receive a message window (system message) about the Onventis Supplier Portal. What do I have to do?
The system message is displayed if this vendor account has not already been linked to the Onventis Supplier Portal.
You now have the following options for linking your supplier account to the Onventis Supplier Portal:
Option 1:
Click on <Add customer to portal>: If a company account has already been created in the Onventis Supplier Portal for your supplier organization (see question: “Is my supplier organization already registered in the Onventis Supplier Portal?”), select this option.
You will be redirected to the login page of the Onventis Supplier Portal. As soon as you have logged into the Onventis Supplier Portal with a user of your organization’s company account, the supplier account will be linked to your company account in the Onventis Supplier Portal.Option 2:
Click on <Register>: If your supplier organization does not yet have a company account in the Onventis Supplier Portal, select this option (see question: “Is my supplier organization already registered in the Onventis Supplier Portal?”).
You will enter the registration process of the Onventis Supplier Portal. Create an initial company account for your organization in the Onventis Supplier Portal. During the registration process, your customer will automatically be linked to your new portal company account.