Skip to main content
Skip table of contents

Change of order after sending an order confirmation

You can create an order change after the order confirmation has been sent. To do this, open the desired order and then create an order change using the New order change button. Depending on the customer settings, you can change the header and/or item data. After the change, the modified order must be sent to the customer via the Confirm order button. The customer can confirm or reject your order change.

The Show changes button gives you an overview of all changes made to the order.

Hint

You can only change the data/fields that have been released by the customer.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.