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Your Email was rejected

Status message:

“Your Email could not be delivered. It was rejected by the recipient’s server. Please contact the recipient to find out why the Email was rejected.”

The recipient’s server responded with a Soft bounce. This indicates a temporary problem that prevents it from accepting the message. There can be many reasons for a bounce. Here are some examples:

  • The recipient’s mailbox is full

  • The recipient’s mailbox is inactive

  • The Email is larger than permitted by the recipient

  • The Email has been blocked by the recipient due to content

  • The Email does not meet the recipient’s DMARC requirements

  • The recipient’s Email server has received too many Emails from a sender within a specified period of time

Please check the Email address of the recipient. If this is correct, please contact the owner of the Email address. Ask them to evaluate, why the Email was rejected by their server.
If there is a problem in the communication with our sender and not with the mailbox on the recipient’s side, please contact our support.

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