order status - Order processing

Sent to supplier

The order receives this status when it has been sent to the vendor, possibly after approval. As a supplier, you will receive an e-mail notification of an incoming order.

confirm order

In this status, you as the vendor must confirm or reject the order. After the order confirmation or rejection, the customer receives an e-mail notification.

Create delivery note

In this status, you as the vendor must create one or more delivery note(s) for the order items. When the delivery note is sent, the customer will be notified by e-mail that the delivery note has been received. The delivery note is located in the order in the tab Follow-on documents.

Post goods receipt

In this status, the customer must post a goods receipt. This status is completed when the goods receipt has been posted for all items. As a supplier, you will be informed of the posted goods receipt by e-mail. The goods receipt documents can be called up in the follow-on documents tab of the order.

Billing info

If Invoice Info has been selected in the purchase order processing workflow, you must generate an invoice info as the vendor. As soon as you send the invoice, it must be confirmed by the customer. The invoice documents can be called up in the follow-on documents tab of the order.

Credit advice

In this status, the customer must generate a credit memo for the vendor. A credit note includes all items of the order, incl. of all shipping costs. After the customer has sent the credit note, you as the supplier receive an e-mail and must confirm the credit note.

Archived

The order was archived by the customer. The order can no longer be processed.

Filed under

The order is completed and can no longer be processed.

Canceled

The order has been cancelled and can no longer be processed.