Service orders
In Onventis you have the possibility to process service orders.
The prerequisite for this is the activation of service orders in the administration area. If this function is activated, articles in the shopping cart can be marked as service items and orders as service orders. In the case of service orders, the process step Proof of Serviceis automatically activated, provided it has been activated in the order processing workflow and assigned to the vendor.
Catalogue items that have been created as service items and are transferred to the shopping cart are automatically marked as service items.
Free text orders must be marked manually by activating the service order option.