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Create credit memos as a customer

Within Onventis you have the possibility to use the credit note procedure. In the case of a credit memo procedure, settlement takes place by means of the creation of a credit memo by the customer and its sending to the supplier. The credit memo replaces the vendor’s invoice from a billing point of view. A credit note contains all items that can originate from one or more orders and includes all costs incurred in the order, e.g. shipping costs and additional costs.

Under Operative Purchasing → Invoice Processing → Credit Memos you can see all sent and saved credit memos.

Hint

Credit memos that you send to vendors must be released by the vendor. A credit memo is not complete until it has been released by the vendor.

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