Approve or reject statement of work

Within Onventis you have the possibility to define service acceptance workflows. You can define different criteria for the check and several approval steps.

Statements of work that meet the criteria of a service acceptance workflow are not released until they have been fully approved.

The approver will be notified of the receipt of an approval request via email.

If you are defined as an approver for service specifications in a service acceptance workflow, you have the following options for calling them up:

• from the to-do list in your dashboard: To-do list → Release list → “X tasks with release request”.

• from the release list

• from the order list

• from the incoming e-mail:

  • Approval via direct link

  • Call from the e-mail