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Cancellation of purchase orders and purchase order items

If you wish to cancel a purchase order or a purchase order item that has already been sent to the vendor, you must first make a purchase order change.

Hint:

Depending on the settings in the purchase order processing workflow, the purchase order change is confirmed automatically by the system or must be confirmed manually by the vendor.

Cancellation of an order

If you want to cancel the complete order you have to enter a reason for cancellation in the field External remark in the section Miscellaneous , then open the Action menu and click on the Cancel button.

If you want to cancel the order, confirm your entries by clicking the OK button. With the cancel button you can cancel the process. if you confirm your entries you get in the header of the order information displayed that the order was canceled. the order gets the canceled Status.

Cancellation of an order item

If you want to cancel an order item, switch to the Items tab and open the desired item by clicking on the item description.The item is cancelled via the Cancel button. In the header area, you will receive information that the item has been set to status “The purchase order item is given the status “Canceled”.Cancelled by customer“.

Cancel cancellation of a purchase order item

If you want to reverse the cancellation of a purchase order item and the purchase order change has not yet been sent to the vendor, you can use the Cancel Cancellation button to reverse the cancellation.If you have already sent the purchase order change, you must first make a new purchase order change. You can then cancel the cancellation of the purchase order item, as already described. In the header area you will see information that the cancellation of the item has been cancelled, after which you must send the order change by clicking on the Send button.

If you wish to cancel a purchase order or a purchase order item that has already been sent to the vendor, you must first make a purchase order change.

Hint:

Depending on the settings in the purchase order processing workflow, the purchase order change is confirmed automatically by the system or must be confirmed manually by the vendor.

Cancellation of an order

If you want to cancel the complete order you have to enter a reason for cancellation in the field External remark in the section Miscellaneous , then open the Action menu and click on the Cancel button.

If you want to cancel the order, confirm your entries by clicking the OK button. With the cancel button you can cancel the process. if you confirm your entries you get in the header of the order information displayed that the order was canceled. the order gets the canceled Status.

Cancellation of an order item

If you want to cancel an order item, switch to the Items tab and open the desired item by clicking on the item description.The item is cancelled via the Cancel button.In the header area, you will receive information that the item has been set to status “The purchase order item is given the status “Canceled”.Cancelled by customer“.

Cancel cancellation of a purchase order item

If you want to reverse the cancellation of a purchase order item and the purchase order change has not yet been sent to the vendor, you can use the Cancel Cancellation button to reverse the cancellation.If you have already sent the purchase order change, you must first make a new purchase order change. You can then cancel the cancellation of the purchase order item, as already described. In the header area you will see information that the cancellation of the item has been cancelled, after which you must send the order change by clicking on the Send button.

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