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How to send feedback on the OCR results

If the OCR has recognized the incorrect data, you are enable to provide feedback yourself when a field is incorrectly/ incomplete recognized. In the worklist of coders, in the upper right corner of the document, you can click on the 3 horizontal dots and choose Optimize recognition.

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You will get to see a pop-up in which you can provide feedback of the following fields in order to improve/ complete recognition for a next time:

  • Supplier

  • Invoice Amount

  • Supplier nummer invoice

  • Invoice date

  • Line recognition (if applicable)

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After providing the feedback on the field to be optimized, press Send and the request is directly sent to the OCR service. You will not receive feedback on this, the main thing is to send back the feedback. You will not need to create a ticket in the Onventis Service portal to optimize OCR recognition.

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